NB55 Privacy Policy – How We Protect Your Data in Pakistan

1Introduction

This Privacy Policy applies to nb55 and all services available at nb55.ws. It governs the collection, storage, use and disclosure of personal data belonging to registered users and visitors of the nb55 platform. By accessing nb55.ws, creating an account or using any nb55 service, you confirm that you have read and understood this Privacy Policy.

NB55 operates exclusively for the Pakistani market. All users of nb55 are Pakistani residents, and personal data collected by nb55 is handled with particular sensitivity to the privacy expectations and legal context relevant to Pakistan. Our platform processes all transactions in Pakistani Rupees (PKR) and uses only Pakistan-based payment methods — Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Pakistani-issued Visa/Mastercard. Your financial data is therefore closely tied to local payment infrastructure, and we handle it accordingly.

NB55 is committed to being fully transparent about how your data is handled. If anything in this policy is unclear, please contact our support team before registering. You should never feel uncertain about how your personal information is being managed.

2Data We Collect

NB55 collects personal data through the registration process, your ongoing use of the platform, payment transactions and, where applicable, identity verification. We collect only the data that is genuinely necessary to provide our services safely and effectively. Below is a breakdown of the categories of data nb55 collects and the specific items within each category.

3How NB55 Uses Your Data

Every piece of data nb55 collects is used for a specific, documented purpose. We do not collect data speculatively or hold data for purposes beyond those listed below:

• Account management: Your identity and contact data is used to create and maintain your nb55 account, verify your identity during KYC and authenticate you when you log in.
• Payment processing: Your financial data is used exclusively to process deposits and withdrawals in PKR via your chosen payment method. NB55 does not store full card or wallet credentials — transactions are handled by our payment partners.
• Fraud prevention and compliance: Account activity data, technical data and financial data are used to detect and prevent fraud, money laundering and bonus abuse. NB55 has legal obligations under anti-money laundering frameworks that require this monitoring.
• Responsible gaming: Account activity data — session length, betting patterns, deposit frequency — is monitored by our responsible gaming system. This is used to identify potentially problematic behaviour and, where necessary, to prompt players to use our responsible gaming tools.
• Customer support: When you contact nb55 support, your account data and communication history are used to resolve your query accurately and efficiently.
• Platform improvement: Aggregated, anonymised technical data is used to improve nb55's performance, interface design and feature set. Individual accounts are not profiled for product decisions.
• Marketing: If you have opted in to marketing communications from nb55, your contact data will be used to send you promotional offers, bonus notifications and event announcements. You can opt out at any time by contacting support or adjusting your account preferences.

4Legal Basis for Processing

NB55 processes your personal data on the following legal bases:

• Contractual necessity: The majority of data processing by nb55 is required to fulfil our contractual obligations to you as a registered user — account creation, payment processing, bet settlement and customer support all fall under this basis.
• Legal obligation: NB55 has obligations under anti-money laundering regulations that require us to collect, verify and retain identity and financial data. We cannot operate lawfully without conducting these checks.
• Legitimate interests: Fraud detection, platform security and responsible gaming monitoring are carried out on the basis of nb55's legitimate interests in operating a safe, compliant gaming platform. These interests do not override your privacy rights — we take care to use the minimum data necessary for each purpose.
• Consent: Marketing communications from nb55 are sent only with your consent, which is obtained at registration and can be withdrawn at any time.

5Who We Share Your Data With

NB55 does not sell your personal data. We share it only in the limited circumstances described below, and only with parties who are contractually required to handle it in accordance with this Privacy Policy.

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay and banking partners receive the minimum financial data required to process your deposit or withdrawal. They are subject to their own privacy policies and are bound by contractual data protection obligations with nb55.
• Identity verification providers: For KYC purposes, your CNIC data and identity documents may be shared with our verification partner. This partner processes data solely to confirm identity and age — it does not retain or use your data for any other purpose.
• Fraud and security technology providers: Technical data including IP addresses and device identifiers may be processed by fraud detection tools operated on behalf of nb55. These providers act strictly under our instructions.
• Law enforcement and regulators: NB55 will disclose personal data to Pakistani law enforcement authorities, courts or regulators when legally required to do so. We will always seek to limit such disclosures to the minimum data requested and will notify you where we are legally permitted to do so.

6How NB55 Handles Payment Data

Financial data is among the most sensitive personal information nb55 holds. We apply the highest level of care to how payment data is collected, stored and processed. Here is exactly how nb55 handles the financial information of Pakistani players:

• NB55 does not store your full Easypaisa or JazzCash PIN, your full card number or your banking passwords. These credentials are entered directly into the payment provider's secure interface — nb55 only receives a transaction confirmation reference.
• Your Easypaisa or JazzCash mobile number linked to your nb55 account is stored in encrypted form and is used only to initiate and verify withdrawals.
• Bank IBFT withdrawals require your IBAN, which nb55 stores in encrypted form, used only for processing outgoing payments to your verified account.
• Every withdrawal from nb55 requires OTP verification to the mobile number registered on your account. This ensures that even if someone else knows your nb55 login credentials, they cannot move funds without access to your physical mobile device.
• Transaction history — deposit amounts, withdrawal amounts and dates — is retained as part of your account record for the period described in Section 7 below.

7How Long NB55 Keeps Your Data

NB55 retains your personal data only for as long as it is necessary for the purposes described in this policy. The specific retention periods applied by nb55 are as follows:

• Active account data: All personal and financial data associated with an active nb55 account is retained for the lifetime of the account.
• Closed or self-excluded accounts: Following account closure or permanent self-exclusion, nb55 retains identity and transaction data for a minimum of five years to comply with anti-money laundering regulations. After five years, personal data is deleted or anonymised unless a longer retention period is required by law.
• Support communications: Live chat transcripts and emails are retained for three years from the date of the communication.
• Technical data (logs): Server logs containing IP addresses and session information are retained for 90 days for security and fraud investigation purposes and are then deleted.
• Marketing consent records: NB55 retains records of your marketing opt-in and opt-out choices for as long as they remain relevant to your account status.

When your data reaches the end of its retention period, nb55 will securely delete it from all active and backup systems. You may also request early deletion under the rights described in Section 10, subject to our legal retention obligations.

8Security Measures NB55 Applies

NB55 implements a multi-layered security architecture to protect your personal data from unauthorised access, loss, alteration or disclosure. The key security measures in place on nb55 include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and nb55 servers — including registration forms, login, deposits and withdrawals.
• Database encryption at rest for all sensitive data fields including CNIC numbers, payment identifiers and personal contact information.
• OTP-based two-factor authentication on all withdrawal requests, requiring confirmation to your registered Pakistani mobile number.
• Regular security audits conducted by independent security teams to identify and address vulnerabilities in the nb55 platform.
• Access controls that restrict internal access to personal data on a strict need-to-know basis. nb55 staff cannot access your data without a documented business reason.
• Fraud detection systems that monitor account and transaction activity in real time for unusual patterns that may indicate a security compromise.

Despite these measures, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that affects your personal data, nb55 will notify you promptly and take all appropriate steps to contain the breach and protect affected accounts.

9Cookies and Tracking Technologies

NB55 uses cookies and similar technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit nb55.ws. Here is how nb55 uses cookies:

• Essential cookies: These are required for nb55 to function. They manage your login session, maintain your wallet balance display and keep you securely logged in during your visit. You cannot opt out of essential cookies without stopping the platform from working.
• Performance cookies: These collect anonymised data about how pages on nb55 are used — which pages load slowly, which features are clicked most — to help us improve the platform. No personally identifiable information is collected through performance cookies.
• Preference cookies: These remember your language and display preferences so you don't have to set them on every visit.
• Security cookies: Used to detect and prevent fraudulent login attempts and protect your account from session hijacking.

You can manage cookie preferences through your browser settings. Deleting or blocking essential cookies will affect your ability to use nb55. For non-essential cookies, you can adjust preferences without losing access to the platform.

10Your Rights Over Your Personal Data

As an nb55 user, you have meaningful rights over the personal data we hold about you. NB55 is committed to upholding these rights fairly and promptly. Below are the rights available to every registered nb55 account holder:

To exercise any of the rights above, contact nb55 support via live chat on the platform or by emailing support@nb55.ws. We will verify your identity before processing any data-related request to ensure the security of your information. We aim to respond to all data rights requests within 30 days.

11Protection of Under-18 Users

NB55 is an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires CNIC verification, which confirms both Pakistani citizenship and age for account holders. If nb55 becomes aware that a user under the age of 18 has registered and provided personal data, we will immediately suspend the account, void any transactions and delete the personal data from our systems in accordance with our data retention policy.

Parents or guardians who believe a minor has accessed nb55 should contact our support team without delay. We take this matter seriously and will cooperate fully with any relevant authority investigating a case involving a minor.

12Changes to This Privacy Policy

NB55 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable regulations or improvements in our data practices. When material changes are made to this policy, registered users will be notified via email to their registered address or via an in-platform notification on their next login to nb55.

The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We encourage Pakistani nb55 users to check this page periodically so they remain informed about how their data is being handled. Your continued use of nb55 following notification of an updated Privacy Policy constitutes acceptance of the revised terms.

13How to Contact NB55 About Privacy

If you have questions about this Privacy Policy, want to exercise any of your data rights or wish to raise a privacy-related complaint, please get in touch with our team through the following channels:

• Live chat: Available 24/7 directly on the nb55 website and app. This is the fastest way to raise any privacy question or urgent data concern.
• Email: support@nb55.ws — for written requests, formal complaints and data rights submissions. We aim to acknowledge all emails within 24 hours and resolve fully within 30 days.

For formal data rights requests, please include your full registered name, your registered Pakistani mobile number and a clear description of your request. We will verify your identity before processing any request that involves accessing, modifying or deleting your personal data.

NB55 takes privacy complaints seriously. If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter to the relevant data protection or regulatory authority. Our support team will advise you on the appropriate escalation path if you reach that point.